


SSO via PRT works once devices are registered with Azure AD for hybrid Azure AD joined, Azure AD joined or personal registered devices via Add Work or School Account.įor more information on how SSO works with Windows 10 using PRT, see: Primary Refresh Token (PRT) and Azure AD Key benefits SSO on Azure AD joined, Hybrid Azure AD joined, and Azure AD registered devices works based on the Primary Refresh Token (PRT)

Seamless SSO needs the user's device to be domain-joined, but it isn't used on Windows 10 Azure AD joined devices or hybrid Azure AD joined devices. For Windows 7 and Windows 8.1, it’s recommended to use Seamless SSO. Seamless SSOįor Windows 10, Windows Server 2016 and later versions, it’s recommended to use SSO via primary refresh token (PRT). Seamless SSO is not applicable to Active Directory Federation Services (ADFS). Post questions, follow discussions and share your knowledge in the Community.Seamless SSO can be combined with either the Password Hash Synchronization or Pass-through Authentication sign-in methods. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help.

To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. You can also get support from other users in our Community forum, or get help by selecting Contact Support below: Which browsers work with Office for the web and Office Add-ins Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.
